Managed IT Support

Managed IT support from SafeGuard ICT is to meets the needs of businesses who regard their IT systems as mission critical. It is aimed at businesses with on-site server(s), multiple sites or complex environments, SafeGuard ICT will be there to support from a user query to transparently maintaining the infrastructure.

What You Get

  • Services/Support from 9am till 5pm, weekdays.
  • Covers users, computers, networks, servers, backups and peripherals.
  • 5Gb secure off-site backups for accounts and payroll data.
  • Proactive maintenance servers in the background.
  • Daily monitoring of backups.
  • Direct contact with a dedicated IT Engineer
  • Annual servicing of server(s).
  • Annual meeting on IT and business goals.

Addons Available

  • Guaranteed response times.
  • Services/Support for weekday out of hours.
  • Services/Support for weekends.

Payment Options

  • Support credits - Minimum 6 hours, 1 hour deducted per month. Rate is £50 + VAT
  • Monthly contract - 30 days, payment on the 28th every month. Survey required

  • Website hosting
  • Hosted exchange mailboxes
  • Virtual private servers
  • Dedicated private servers
  • Smarthost

  • Secure remote working
  • Microsoft system upgrades
  • Secure virtual business server
  • Consolidating infrastructure
  • Encrypted email appliance
  • Contingency planning
  • Off-site backups