Remote working

Remote working is defined as employees operating away from an employer's place of business. This could be on the road or in the field, at home or abroad. For many businesses, these employees must have some form of access to the IT systems to carry out their jobs. Remote working may also be considered as employees who work in outreach or branch/satellite offices that are away from the main IT infrastructure where support, applications and data reside, typically head office.

Benefits of remote working

  • Productivity - Employees can work at times/locations that suit them and the business.

  • Saving money - Employees save money on fuel and/or travel expenses and businesses can reduce overheads by reducing office space requirements and utility expenses.

  • Happier staff - Being able to work in a comfortable environment can lead to lower levels of stress, thereby curbing stress-related illnesses and reducing the amount of sick days.

  • Greener business - Employees doing less commuting and reducing utility bills in the office means a lower carbon footprint for businesses.

The Challenge

Operating IT for remote workers can be frustrating, complex and expensive to businesses. Typically, remote users experience both speed and stability issues in accessing data and applications. Issues that can be challenging to tackle. However, SafeGuard ICT, being based in a rural area, specialises in this field and recommends Microsoft Remote Desktop Services.

What is Remote Desktop Services?

In a nutshell, you have a server (or servers depending on the size of the business) in the same physical location as your main servers that run the business applications or data storage. The server(s) acts as a virtual desktop/screen for users and is configured to allow staff to connect to it from wherever they are and use it on their own PC as if they were in the office. Staff will have access to all the applications and files on this virtual screen as though they were sitting in front of it.

Why Remote Desktop Services for remote working?

  • Speed - Information transmitted in Remote Desktop Services is incredibly efficient compared to conventional methods such as emails and VPNs. Typically we see businesses going from one or two remote users to be able to support tens, if not hundreds (on superfast broadband) of users using Remote Desktop technology.

  • Fast rollout or relocation - As all the infrastructure is held at a central location, rolling out to new sites, remote workers or relocation couldn't be easier and requires very little planning/costs.

  • Security and business integrity - Business data and applications remain on server(s) in a central location. This reduces costs and complexity by mitigating the need for remote backups, endpoint encryption requirements and maintenance such as software patches.

  • Reduce IT support costs - As all data and applications are stored on the server(s) at the central location, there is very little that is installed or needed to be managed remotely. This greatly reduces workloads on IT personnel needing to manage them.

  • Reduce IT hardware costs - Using Microsoft's Remote Desktop Services allows Thin Client computers to be used. These computers are half the cost of a normal desktop PC and more reliable.

Got a unique requirement?

Microsoft's Remote Desktop Services is an extremely powerful system and caters for most businesses. However, some businesses have special requirements that Remote Desktop Services alone may not be able to fulfil. SafeGuard ICT have a wealth of knowledge to deliver such bespoke solutions so please contact to discuss your requirements further.

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